All Your Sourcing Questions — Answered

We will — on our own lines. Zhejiang Jupeng Drinkware Co., Ltd. operates a 10,000 m² facility in Zhiying Industry Area, Yongkang, with 100+ staff across 8 workshops. We also supply plenty of trading companies and sourcing agents, and that is a perfectly good way to buy: a good agent vets suppliers, manages your QC and earns their margin. What we bring either way is 28 years of custom work — a Hallmark supplier since 2017 (their DG-Lab retail testing: age & humidity, 25 function cycles, thermal shock, UPC scannability — all Accept), Sanrio-licensed production, and 80+ export markets.

We were founded in 1998 — that's decades of continuous operation in Yongkang, China. We've served 5,000+ global importers, survived multiple global economic cycles, and built a reputation on consistent quality and on-time delivery. Our stability is one of the most important reasons clients choose us over newer suppliers.

We have exhibited in Brazil, Mexico, the United States, Germany, Thailand, Vietnam, Russia, the UAE and Hong Kong, among other markets, and we expect to add more countries over time. Which fairs we attend shifts year to year with where our buyers are, so tell your sales contact which region you are in and we will say whether we are showing near you this season — and if not, which show is closest.

Yes. We exhibit in Hong Kong every year, showing our newest samples to buyers from around the world — you are very welcome to come and see them there. It is the easiest place to handle the products, compare finishes side by side and talk through a brief in person. Dates and the booth number change each year, so ask your sales contact for the current schedule. We also exhibit at fairs across Europe, the Americas and Southeast Asia depending on the season — tell us which region you are in and we will say which show is closest to you.

Yes, you are welcome to visit. Please book with your sales contact in advance \u2014 our sales office is in the city and the plant is in the industrial zone, so someone needs to be scheduled to receive you. We will show you the workshops relevant to your order, QC processes, and product showroom. Yongkang is a 3-hour drive from Ningbo Port. If a visit doesn't suit your schedule, ask your sales contact for current workshop photos and the test records for your model.

We have supplied Hallmark (US retail chain — passed their Function Reliability Test), KRAUS (Israel), Hello Kitty, ANDA, ASI, PPAI members, ZENIC, and thousands of importers and brands in 80+ countries. Hallmark approval is particularly significant — it's one of the most rigorous retail supplier qualification processes in the US.

Our standard MOQ is 500 pieces per design for most products. A few plastic models have a 1,000-piece-per-colour minimum instead. Gift sets (combining 2-3 items) have MOQ of 500 sets. Large orders of 10,000+ pieces receive priority scheduling and better unit pricing. There's no maximum order size.

Yes — we're happy to share our price list. It covers our best-selling models with reference unit prices at standard quantity tiers, common decoration options and packaging choices, quoted under three trade terms: EXW (ex-works, Yongkang factory), FOB (Yongkang / Ningbo / Shanghai) and DDP (door-to-door, freight and duties included) — what each term covers, and which one to pick. Treat it as a reference: the final quote moves with your exact quantity, logo complexity, colours and packaging — send those details and you'll have an exact quotation within 24 hours.

Standard terms: 30% deposit before production, 70% balance before shipment via T/T (Telegraphic Transfer / wire transfer). For established long-term customers: 30% deposit + 70% against B/L copy. For sample orders: 100% prepayment via T/T or PayPal. Letter of Credit (LC) available for orders exceeding $50,000 USD. Western Union accepted for small amounts.

Submit a sample request via our contact form or email [email protected]. Specify the product model, color, logo and packaging requirements. Sample production takes 7–10 business days. We charge sample cost at production cost (not free — to filter serious inquiries). Sample cost is 100% deducted from your first bulk order of 1,000+ pieces. Shipping via DHL/FedEx/UPS Express — buyer pays freight.

Samples: 7–10 business days.
Standard bulk orders (OEM): 30 days from deposit payment.
ODM with new mold: 60 days for tooling + 30 days production = ~90 days total.
Spot stock orders (standard models, no logo): 7–15 days.

We send production milestone photos at: materials confirmed, production start, 50% complete, pre-shipment QC. Rush service is available for urgent orders — please discuss requirements with our sales team.

We take delivery dates seriously. Our on-time delivery rate exceeds 95%. For time-critical orders, we can include a late delivery penalty clause in the sales contract. If production is delayed due to our fault, we offer priority air freight at our cost for a portion of the order. We've never missed a critical holiday season deadline for any major retail client.

We hold 5 core food-safety certifications, plus a Hallmark reliability test — the core five issued by STQ Testing Services Co., Ltd. (accredited third-party lab in Suzhou, China):

• FDA 21 CFR — US food contact materials
• LFGB — German food safety law
• EU Regulation 1935/2004 — EU food contact compliance
• California Prop 65 — Phthalates, Lead, Cadmium testing
• GRS V4.0 — Global Recycled Standard
• Hallmark Function Reliability Test — passed 2017

All PDF documents are available to download instantly — no email required.

Yes. We work with accredited labs including SGS, Bureau Veritas, Intertek, TUV, and STQ. If your buyer requires a specific test (e.g., EN 12983, BS EN 13307, REACH, RoHS, or retailer-specific test protocols), we can arrange it. Test costs are typically borne by the buyer but we coordinate the entire process and ensure the product passes before shipment.

Yes. We have a Prop 65 compliance test report (SZ2022091339) from STQ Testing Services covering phthalates content (CPSIA section 108), lead (Pb) and cadmium (Cd) content. All products PASS. We also apply Prop 65 warning labels to products destined for California retail or Amazon US per your instructions. This is standard in our FBA prep service.

We offer 4 core logo methods in-house:
1. Silk screen printing — 1–3 colors, most cost-effective
2. Laser engraving — permanent, premium feel
3. Heat transfer printing — full 360° color wrapping
4. UV digital printing — photo quality, optional 3D raised effect

Pad printing and in-mould labelling are available as special options, and we also offer decorative finishes such as electroplating (chrome, gold, rose gold) and embossing (3D raised logo in the metal). Our team will recommend the best method for your design and product type.

Yes, absolutely. We sign NDAs before any proprietary design files, sketches, or trade secrets are shared. Our NDA covers: full confidentiality of your design, prohibition on sharing with other clients, non-competition clause for your specific product category. We can sign our standard NDA template or yours — whichever you prefer. This applies to all ODM projects.

We offer complete packaging customization:
• PE bags — clear/frosted with custom print + suffocation warning
• Color gift boxes — full CMYK printing, matte/gloss lamination
• Gift sets box — multiple items with foam inserts
• Retail hang tags — Prop 65 warning, barcode, features
• Sleeve packaging — shrink sleeve or paper sleeve
• Amazon FBA prep — FNSKU label, Prop 65 sticker, carton marking

Yes. Our shipping team handles complete Amazon FBA prep and direct shipping:
• FNSKU barcode labels per unit
• California Prop 65 warning stickers
• Suffocation warning labels (poly bags <5" x 5")
• FBA carton dimensions and weight compliance
• Carton content labels (SSCC / FBA standard)
• Direct LCL or FCL sea freight to Amazon FBA (US/UK/EU/Japan)
• Complete shipping documentation and customs clearance

We've done hundreds of FBA shipments. Just send us your FBA shipment plan and we handle the rest.

Based on our Amazon seller client feedback, our best-performing SKUs are: vacuum thermos bottles (500ml–1L), insulated tumblers with lid and straw, sport water bottles with flip-top lid, and beer mugs. Key factors: products with consistently low return rates, certified (FDA + Prop 65 = fewer listing issues), and price points that allow $25–$45 retail pricing with healthy margins. Contact us for our curated "Amazon Best-Seller Bundle" recommendations.

We operate a 3-stage QC system:
• IQC (Incoming Quality Control) — raw material inspection: stainless steel grade, plastic composition, paint specifications
• IPQC (In-Process QC) — checking at 5 production stages: body forming, welding, painting, printing, assembly
• FQC (Final QC) — 100% leak test, 10% AQL sampling for appearance and function before shipment

Our defect rate is below 0.5%. We document all QC records and provide reports on request.

Yes, we always welcome third-party inspection. We work regularly with SGS, Bureau Veritas, Intertek, and TUV inspectors. You can commission a pre-shipment inspection (PSI) at 80-100% production completion. We coordinate with your inspection company and ensure product accessibility. There is no charge from our side for third-party inspection visits.

We offer three trade terms: EXW (ex-works, Yongkang factory), FOB (Yongkang / Ningbo / Shanghai — most common) and DDP (door-to-door, freight and destination duties included). We work with multiple freight forwarders and can provide competitive ocean rates for both LCL and FCL.

We provide all standard export documents:
• Commercial Invoice (with Harmonized Code / HS Code)
• Packing List (with carton dimensions and weights)
• Bill of Lading (Ocean) or Airway Bill
• Certificate of Origin (CO) — Form A (GSP) or General CO
• Health Certificate (if required for your country)
• Fumigation Certificate (for wooden packaging)
• SGS pre-shipment inspection report (on request, buyer's cost)
• All product certification reports (FDA, LFGB, EU, Prop 65)