TL-1022B 14oz Classic Double-Wall Mug

Five hundred pieces per design in the stock colours (Green, White). A matched Pantone starts at 1,000 — a custom colour is its own spray run rather than a draw from stock. You can mix stock colours to reach the 500, which several buyers do on a first order to see which shade moves.

Yes, from the first 500 pieces — there is no separate logo minimum. Four methods in-house: silk screen, laser engraving, heat transfer and UV print. The straight body gives an uninterrupted panel with no seam to work the artwork around. Send a vector file and we return a print proof showing how it sits on this body before anything runs. Tell us the end use and we will say which method we would run and why.

Two routes. Stock colours — Green, White — ship from inventory at 500 pieces per design, so a sample reaches you without waiting on a spray run. A matched Pantone runs from 1,000 pieces as its own spray batch: you send the Pantone reference, we spray a sample, you approve it, and only then does the line start. The first unit off the bulk run is then compared against that approved sample before the rest continues.

30% deposit to start production, 70% before shipment. On smaller orders we often settle the whole amount against the proforma invoice instead — two transfers cost both sides bank charges that are not worth paying on a modest total. Either way the terms go in writing on the PI rather than being agreed later. If your company has its own process, tell us early and we will work to it.

Freight is worked out per order rather than from a table, because it depends on the cubic volume and how you want it shipped. Once you have picked the models and settled the quantity, send us the delivery address and we come back with the carton count, the cubic and the freight — by sea, by air or door-to-door, whichever suits the date you are working to. Ask for FOB and DDP side by side if you want to compare handling the import yourself against one delivered price.

Send a drawing, a photo of something close, or just describe it. We come back with what is feasible on our existing tooling and what needs new tooling, with the cost and the lead time for each — before you commit to either. Most programmes start on an existing body with your own colour, decoration and packaging; new tooling makes sense once the volume justifies it, and we will say plainly when it does not.

Six steps, and you set the pace at each one. 1. Send the enquiry — quantity, destination, and the in-hands date if you have one. 2. The quotation comes back with carton cubic already in it, so you can model landed cost before replying rather than asking for it. 3. Take a sample if you want one — or order straight from artwork if you already know the model. 4. Proforma invoice, then the deposit. 5. Production, 30 days from artwork approval; the first unit off the line is checked against the reference you approved. 6. Balance, then shipment with the full document set.

Depends on the stage, and we will tell you plainly which. Artwork and colour can move before the line is set; quantity is usually workable while material is still being prepared; once the run has started, changes mean a new run. Ask as early as you can and we will say what is still open rather than quietly absorbing it and missing your date.

Each piece goes in a plain white box, then 60 to an export carton at 60cm × 50cm × 30cm. Cartons are marked to your instruction — shipping marks, FBA labels, retailer carton codes. If your warehouse has a pallet spec or a height limit, send it at enquiry and we plan the load around it rather than after.

Five hundred pieces in a stock colour, split across 2 shades if you want to see which moves. That is 9 cartons — small enough to air-freight if the date is tight, and enough to give you real sell-through data rather than a guess.